Skip to content
GET A DISCOUNT ON FIRST ORDERS | Contact Us Now For Deals
GET A DISCOUNT ON FIRST ORDERS Today | Contact Us Now For Deals
Free Shipping on ALL Solar Kits
Price Beat Guarantee
Live Customer Support
5,000 + Solar Kits Sold
Free Shipping on ALL Solar Kits
Price Beat Guarantee
Live Customer Support
5,000 + Solar Kits Sold

Big Battery 48V KONG ELITE MAX - LiFePO4 - 372Ah - 19.0kWh

Save $1,725.00 Save $1,725.00
Original price $8,625.00
Original price $8,625.00 - Original price $8,625.00
Original price $8,625.00
Current price $6,900.00
$6,900.00 - $6,900.00
Current price $6,900.00
  • #1 Authorized Big Battery Dealer
  • $0 Sales Tax No Sales Tax Charged on Your Order (exclusions apply)
  • Free & Fast Shipping IN STOCK-Get It While Stock Lasts!
  • Questions? Call an Expert Now +1 323 768 0928
  • Price Beat Guarantee We Beat Any Competitors Price - Get in Touch With Our Team Now!
  • Need a Larger Solar System Quote? Click Here to Request a Quote
SKU FKONG-48190-G1


Shipping Information

FREE & FAST SHIPPING SAVE Hundreds Today with Free Shipping on All Orders. We Ship to ALL 48 Lower States (We do not ship to Puerto Rico, Hawaii, Alaska)

Lead Time - 3-7 Business Days Depending on Product
- Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time
- Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

Our Shipping Partners: FedEx, UPS, Freight Club (among others)

Shipping Partners
We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. 

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@generationecostore.com

No Shipping outside the USA. (Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. 

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please
make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct
abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring
timely delivery. 
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information
provided is incorrect or incorrectly entered at the time of purchase
.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to info@generationecostore.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

Warranty Information

BigBattery Manufacturers Warranty Information

When You Purchase with us at Generation Eco Store, You are covered with a 10 Year Manufacturers Warranty. You'll be able to contact us at Generation Eco store directly, and we will handle the warranty process for you. 

In the unlikely event you are having an issue with one of our batteries, Big Battery offer a straightforward Warranty & Return Policy servicing all customers in the USA:

  • Real (10) Year Warranty

    All our batteries come with a 10-Year Full Repair/Replacement Warranty. If our batteries malfunction due to component or manufacturing error, the product will be repaired or replaced free of charge.

  • Full Lifetime Tech Support & Customer Service

    All batteries include a Free Lifetime Technical Support & Troubleshooting Service. If you have any questions or need any help, simply call us at +1 (818) 280-3091 from 9am – 5pmMonday – Friday, or
    send us an email anytime at hello@generationecostore.com

  • Free Repair & Replacement

    All batteries are built to last a minimum of 10 years. We stand by the quality of our batteries. If any parts within our battery fail due to defects or manufacturing error within the next 10 years, we will fix or replace your battery free of charge and cover all logistics costs from/to your purchase address within the continental US.

  • Highest Quality Guarantee

    BigBattery utilizes Tier 1 cells to provide the highest quality lithium battery packs in the USA. Depending on the model, use case and environment, your battery is guaranteed to last between 3,700 – 8,000 Full Charge/Discharge Cycles when used as intended within our published battery specifications.

  • Covered Products

    This Warranty covers all battery packs from the “Date Of Purchase” from BigBattery for 10 years and all accessories included for 30 Days.

  • Automated Warranty Registration

    No warranty registration is needed. Warranties are automatically recorded via an internal customer database via serial number and QR code.

  • Product Manuals & Specification Sheets

    BigBattery provides a proprietary QR code on every battery. Scan this QR code with any phone to view the Product Manual and Product Spec Sheet for your specific battery model. Providing these documents to you in a digital format helps to protect our environment and provides you the most updated information on your product in real time.

  • Domestic Warranty Claim Support

    To start a warranty claim, please email us directly at hello@generationecostore.com to create a ticket. Include a written description of the problem and pictures if possible. Upon receipt, our Tech Support team will reach out to you within 24 – 48 hours. After problem has been identified and documented, you will be sent a Return Shipping Label. For faster service; please include a copy of this label in the return box or pallet when our 3rd party logistics provider arrives to pickup your return. All returns will be sent to one of our designated Repair & Replacement Centers for further inspection prior to repair, replacements or reimbursements, depending on the circumstances of return. For detailed instructions, please review our Warranty Repair/
    Replacement Services 
    section below.

  • Returning Accessories

    This Warranty includes a 30-Day replacement for all accessories (Anderson connectors, wiring, chargers, etc.) included with your battery. If product is not defective or damaged upon return, refunds will be offered based on the purchase price of the unit minus a 20% restocking fee.

  • Change Your Mind

    That’s OK! All our batteries come with a 30-Day money back guarantee. Returns will be subject to a 20% restocking feeCall or email customer service for a free shipping return label.

  • Non-Transferable

    Our Warranty applies to the original owner. If you wish to transfer your Warranty to another party, you can do so within 30 days of your purchase by sending a Warranty Transfer Request to hello@generationecostore.com

  • Return Hazmat Fee

    Due to the shipping regulations of lithium batteries, please note that some battery returns may require special documentation and packaging, and these instances could encounter extra fees if a customer is attempting to return a battery not covered by our Repair and Replacement Policy.

  • Battery Abuse Disclaimer

    This warranty does not cover damages resulting from misuse, abuse, accidents, alterations, or improper charging/installation of our product. Please scan the QR code on your battery and read the Manual prior to installation and charging. DIY modifications or damage due to gross negligence or abuse will void your Warranty.

  • Fraud Protection

    Repair, replacement, and refunds for your purchase will only be possible after your returned battery has been received and fully inspected at our facility.

  • Limitation of Damages

    In no event shall BigBattery, Inc. be liable for consequential damages due to breach of this Warranty.

  • Customer Satisfaction

    If buyers are not satisfied for any reason after speaking with Level 3 Tech Support and/or our Customer Service team, all original buyers may escalate dispute resolutions to our CTO for review. We aim to put our customers first, resolve any issues, and ensure that all customers are happy with their purchase from BigBattery.

Warranty Details

10-Year Repair/Replacement Warranty Coverage Details: BigBattery, Inc. warrants the covered product to be free of all defects in material and workmanship for 10 years from the auto-registered date of purchase. This Warranty extends to
the original buyer for the duration of 10 years.

All BigBattery batteries are designed to operate for a minimum of 10 years and require zero maintenance. Some BigBattery batteries can last up to 22 years dependent on model, use case, and environmental variables.

Within our 10-Year Warranty, BigBattery, Inc. will repair or replace, free of charge, any part proving defective in material or workmanship. All warranty repairs and service must be performed by an authorized BigBattery, Inc. technician, or at an authorized BigBattery, Inc. service facility (unless directed otherwise in writing by a BigBattery employee).

All expenses related to replacing or repairing a defective part under this Warranty shall be assumed by BigBattery, Inc. such as pickup, return logistics, repair, replacements and shipping. This Warranty does not assume responsibility for disconnection, service interruption, or re-packing expenses per said return shipment.

Warranty Exclusions

This warranty does not apply to any costs, repairs, or services for the following:

  1. On-site service calls from 3rd party.
  2. Damage resulting from misuse, abuse, accidents, alterations, use other than intended application, collision, dropping, or improper installation.
  3. Product was used out of specification, or undersized for the application.
  4. Environmental damage, including caustic substances, salty, or outdoor exposure unless the battery is specifically indicated to be for outdoor use on the Product Label or in the Specification Sheet or the Product Manual.
  5. Corrective work necessitated by repairs made by anyone other than a BigBattery, authorized service technician – if not previously advised by BigBattery Tech Support.
  6. Battery that has not been charged over a six month Batteries need to be charged regularly to maximize and maintain lifespan.
  7. Warranty will be void if battery is opened, disassembled, or improperly altered, unless explicitly directed by BigBattery for technical support.

Warranty Repair/Replacement Services

Contact BigBattery Tech Support, confirm the problem, and identify the solution with our team. If the battery needs to come back to BigBattery for repairs or parts replacement, you will be transferred to our Customer Service department to arrange
pickup at the customer’s address.

Customer Service will arrange all logistics, repairs, or replacements. The buyer is required to pack the product safely in the same manner as it was delivered for the return shipment.

The buyer should carefully cover and pack the battery needing repair, preferably in the original packing materials, in the same format as previously delivered (box/pallet) together with a copy of the original purchase receipt. Please write descriptions
and updated notes on the receipt to better assist Tech Support in processing your repair or replacement.

Warranty repairs must be performed at a BigBattery authorized service center. Work will be conduct- ed based on the notes provided in our CRM from the BigBattery Customer Service and/or Tech Support representative(s) you have communicated with. All emails, notes, and calls are saved to assist our team in providing a speedy resolution. BigBattery assumes all liability with their scheduled carrier per the safe transportation of this battery to and from our Replacement & Repair facility listed below:

Product Videos